Covered Topics in Product Training Session

Release Overview

This release includes few enhancements, bug fixes, and performance improvements across multiple modules. The goal is to improve user experience, optimize performance, and resolve known issues. 

CC Modules Affected:

• Inventory

• Shift & Daily Reconciliations

• Employee Login

• Maintenance 

• Others

Other Areas Affected: 

• POS Application

• HH Application

• Backend Service

Release Changes

1. CC Module Changes 

1.1 General/Admin Changes

2FA for Admin/Client Login:

Two Factor Authentication is now added for admin and client logins. The user will receive a OTP on their registered email address. The user will need to provide the OTP to login to Control Center.

An admin report will be added to allow the admins to check the 2FA related data.

Report Usage Dashboard:

Admin level Report Usage Dashboard is created to allow the admins to see the reports usage for a specific account or all accounts. Various account level report usage data will be displayed on this dashboard.

Auto Logoff for Employee:

Auto logoff for employee is added to be the same as client user.

1.2 Employee Login Changes

E-Journal and Coupon Sales Reports are added to Employee login

Logged in Employee Name will be displayed at the bottom of the employee portal.

Employee Shift Recon Blind setting will be implemented in CC employee login.

1.3 Maintenance

POS Flag:

Location specific overrides are now added for the Tax Groups. Currently the default assigned tax group is used for all the locations. A new override section is added for the user to define location specific tax group for the POS flag.

Tax Groups:

Currently, the default tax rates assigned to the Tax Group are used for all locations. This is enhanced to allow the user to assign location specific tax rates to the tax group.

1.4 Daily/Shift Reconciliation Changes

New Loyalty Redemption Reconciliation Bucket:

A new reconciliation bucket for the Loyalty Redemption is added. The current configuration with Misc Tenders will continue to be supported. However, if Loyalty Redeem is mapped to the new bucket, the dollar amount will be displayed against the new "Loyalty Redeem" section in the Shift & Daily Reconciliation pages. This new section will be added above the existing Other section.

1.5 Inventory

Invoices:

1) A new setting will be added on the location to indicate if the surcharges are to be included in the excise tax calculations.

2) The logic for the distribution of the total surcharges will be updated so that the total surcharges will be distributed based on the total item cost vs total cost of all items instead of being based on the total quantity.

3) Excise tax will be recalculated when the invoice is saved or applied to consider surcharges.

4) If the new Lock Excise Tax setting is enabled, the user cannot manually change any excise tax value. It will only be auto-calculated by the system based on the excise tax rules.

5) A new option will be added on the Add Item popup of the invoice page to allow the user to directly enter child quantity through parent vendor part. Additionally, user can directly enter UPC quantity through a popup when they are ordering partial vendor part quantity.

6) The items with the Track Inventory Flag turned off will now be allowed to be added to the invoice. However, such items will be skipped when the invoice is applied.

Excise Tax Rules:

Currently, user can define only single tax rule for Vendor & Department combination. This will be enhanced so that user can define tax rule for Vendor/Department and Location Combination. Different tax rules can be defined for the same vendor & department combination so long the location is different.

Save/Reconcile Cycle Count:

A new employee permission will be added to employee in case employee only needs to save the cycle count without reconciling it. The status of the cycle count will be added on the Cycle Count list page to differentiate the status.

2. POS Changes

Added the option for custom tips in dollar amounts on credit card pin pads for PAX devices.

Improved syncing speed of products and pricing within the POS from Control Center.

Added a custom multiply quantity button type in POS Panels.

Added a new employee permission to reconcile cycle counts.

Shift & Daily Reconciliation Changes:

Changes to Support new reconciliation bucket for Loyalty Redemption

3. HH Changes

URL will be added and displayed when the employee tries to login the first time in HH application to allow the employee the selection of environment for the HH application.

4. Backend Only Changes 

  1. Added logic to automatically restart required background services daily.
  2. Added proper timeouts for different backend POS API's when in offline mode to make the cashier not have to wait so long for actions that normally check for internet connectivity.

4. Support Tickets 

The following bugs were fixed as a part of the release

  1. Bug fixed where having multiple open priced items and then suspending/resuming the transaction would result in incorrectly resumed prices.
  2. Bug fixed when reopening a lottery reconciliation with the sort direction set to descending, the system would treat it as ascending.
  3. Bug fixed where coupons used in cash discount mode on an item with a temporary price change then swapping pricing modes wouldn't use the proper coupon value.
  4. Bug fixed where a non-cash fee was calculated incorrectly when a temporary price change was used.
  5. Bug fixed on Pik a Pak receipt text when a secondary item is scanned. The master product description would be shown.
  6. Bug fixed on house accounts in POS where department lockout didn't function as expected.
  7. Bug fixed where in some rare cases, sending a message to all from Control Center would not send the message.
  8. Bug fixed where a LNS loyalty coupon would automatically be applied if available and an item it was for was scanned on a transaction, then disappear when the subtotal button was pressed.
  9. Bug fixed where when the POS was in offline mode and the primary machine, it wouldn't look locally for loyalty customer lookup data.
  10. Bug fixed where loyalty redemptions would not properly clear when swapping between cash / non-cash mode when using dual pricing.
  11. Bug fixed where over tendering checks didn't properly remove cash out of reconciliations.


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